CHANEL FASHION App Comentários

O Top da moda na palma de sua mão.

I don’t understand why this app was made if I can’t buy anything here. It’s just as non-functional and user-unfriendly as the website. It simply takes up space on my iPhone.

This app is horrible. Who designed this?

So your belts and things are so pricey I searched up on Amazon and I found cc belts that are 14$ 12$ 11$ 15$ 35$ dollars I would have gave you guys 2 stars but I like how you guys put different language’s that’s nice

Ever since the latest updates, can not use the app. It close itself when it’s opened. Please fix the real problem.

App needs attention, basic functionality to favorite an item to add to wishlist will not function. Items don’t always load. Overall poor experience.

This App is very wonderful. I Enjoy it everyday and I am so blessed to see all of the Beautiful Models and Clothes.

Although its not as confusing and convoluted to navigate like the website is, I can’t even get the app to open

I remember now why I deleted this ages ago. You can’t buy make up or skincare on the app. It re-directs you to the Chanel website and good luck if you can’t remember the password. Otherwise this app is pointless & useless.

After the app updated, the chat connection category was disappeared. I also can’t see my e-receipts. I called my agent and resent the invitation , but it couldn’t send again. I tried to send message to my agent’s boutique and it didn’t work either.

Clients haven’t been able to login for MONTHS. Please get this fixed.

4 app updates in months and still can’t log in

Always shows me message with “unknown error has occurred, try again later.” I’ve reset my passwords many times and they don’t work as soon as I reset them. I can log in fine on the Chanel website so it’s the app problem. For a company that is so luxurious, it’s ridiculous that the app doesn’t log in.

I can’t log into the app. I am a 10 hour drive from the nearest authorized retailer, I called Chanel to order a bag but they won’t let me as a first time customer. They said even if I fly/drive to a store they won’t order for me. PSA: you’re literally forcing me to purchase from a reseller, actually I think I’d rather keep supporting LV and Fendi because your business model is absolutely horrendous!

I liked the app but over a month now when I try to login I get a message about ‘services temporarily disabled’ and to ‘try again later’. I’ve reached out for support and no luck. Maybe if you could login it would be better 😬

This app will not allow me to sign in. Keeps coming up as an error. I’ve changed my password twice and it’s still not working.

I have been unable to log in through the app for about a month. It says, An unknown error has occurred, please try again later. I am able to login on the desktop just fine. I deleted the app and reinstalled it twice but to no avail. This needs to be sorted out.

The new app is great when it works. The pictures are in high definition, every detail does look up to date, but here are my cons: 1. I cannot log in to my account again. I already called them before for the same issue so I thought this would have been resolved 2. Lately they haven’t been having any agents online. Recently there was one who was very rude to me, even mentioning I already inquired for the same item a week ago. Honey, you have no idea how item availability works, don’t you? 3. When using the search function, some results items show up on repeat 4. The E-receipts page are great, but none from my purchase history show up so does this page even work?

When I try to log in it says an unknown error has occurred. Very frustrating! Please fix this asap!

The Chanel app and website have been unavailable for 5 days.

The product pictures are not loading. The App constantly crashes.

Always has problem with loging in. Showing up error even request password changed still unable to log in 😒

Can’t sign in? no option to sign in

Certain stores only allowed to sell certain items. Can’t order off of app. What’s the app good for ?

can not see the perice.

I am so upset with you It really hurts That I can’t go in to your store Because of a appointment I hope you realize you made a big mistake People will love to go inside There was black man there Will not let us in because of you Change it Jill

THIS APP IS AMAZING!!

지역이 다르면 오픈이 안되네요

It was easy to use this app before but now you can’t even see the price for some of the items and you have to sent a request if you want to know the price of the bags which is super annoying.

Been trying to get into my account for months, with no updates as to why it will not link! My CA even tried to share a link for us to connect here, share wishlist etc, and nothing! Also, prices still haven’t been adjusted to reflect newly implemented increases. Doesn’t see like anyone is eager to fix this app. So disappointing!!

It’s a great store, and the things are adorable, but the PRICES!!! Like, it’s not nessesary at all!! (Sorry if I spell badly)

Was able to login before. I can login on browser on phone, but when I try to login on the app, nothing happens. Using iPhone XS Max running 13.1. Please fix. Thanks.

iPhone 6S Plus iOS 12.1.2 Images and videos are highly defined and upload quickly. This is an excellent resource for fashion design students.

I love the app when it works but it’s few and far between. It always crashes and doesn’t get fixed for what seems far too long for this day in age. Plus the app doesn’t allow you to purchase sunglasses through it like the website does (at least a way fully functions). So disappointing. I expected more from Chanel with the app to be honest.

This app used to work beautifully but ever since the update it won’t open or show anything, I thought it was a problem related to the IP address but it’s not. CHANEL PLEASE FIX IT!!!!!

He intentado abrir la aplicación después de la actualización del app y NO funciona.

I love the app as much as I love Chanel, with my whole entire heart. But recently, it feels as if no one had been paying attention to the app. The campaign pictures for the “Paris-Hamburg” collection don’t load and are blank screens. The app has not been updated to coincide with the new “Metiers d’Art” collection so we can browse the products... and often times (VERY OFTEN) the videos do not load! I think Chanel needs to be more diligent in keeping the app refreshed and as current as possible!

I downloaded this app on my IPad Air,and It’s pretty great!I have noticed some fashion shows don’t appear on the homepage.Please notice the store locator needs a fix.Maybe watch a fashion show offline?

I browse their website a lot, look at bags, and I was hoping this app would improve my experience because certain part of the website was turning into a language I can’t understand (Russian?). Well, the content of the app just leads to the website anyway. Deleting this app right away.

Tried to use option to try on sunglasses it kept showing that item can’t be found.

Terrible ap. The reverse button doesn’t work, it takes you to the home page in case you want to look at something. Super super slow, none functional, unorganized and none user friendly! DISAPPOINTED!

I love this app BUT... Just a little FYI for y’all, the app isn’t working. When I try to open it, it says, “Unable to access content”... Maybe you can fix it? Thanks!

Nothing works on this app including all (supposed) links to products. Nothing in this fancy app is useful. Really frustrating because I wanted a more direct way to get the latest product info.

No organization to app, just show what over price hand bags you have so I can buy one for my wife. This app is like cutting up their catalogue, throwing it in a bucket than trying to find a specific page. Look if Chanel wants me to know what stupid collection or season I’m buying than tell me in the description! Don’t organize it that way!

This is just an ad, not an app. Lovely videos and photos pitching the current collections. Chanel boutique directory and lead gen email form. Nothing about any of the core products IN the boutiques by location a la Celine. Zero ecommerce. Chafail.

Expect a better app for a company such as Chanel! Not easy to navigate

Its impossible to have anything load on this app. Being a billion dollar company and they can't even have a decent app. That shows me a whole lot !

terrible app ever had，cant give 0 start

I can't open any of the collections. I have an iPhone 6s...

It attempts to open then crashes. I work in the luxury retail business as a personal shopper and this app used to be my GO TO... I haven't been able to use it in months... any suggestions?